Refund and Returns Policy
Sovereign SelectSavings — No-Fuss Returns, Parent-Approved
⏳ Return Window
Returns accepted within 30 days of delivery.
We accept returns if:
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The toy is unused and clean
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It’s returned in the original box
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All parts and accessories are included
❌ What’s Not Returnable?
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Used, worn, or chewed-on toys
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Mystery box toys
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Items marked “Final Sale”
🔁 How to Return
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Email [email protected] with your order number and reason
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We’ll reply with return instructions within 24 hours
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Ship your item back within 7 days of approval
You’ll cover return shipping unless:
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We shipped the wrong item
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The item arrived damaged
💳 Refund Timeline
Once we receive your item:
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We’ll inspect it
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Refunds are processed within 3–5 business days
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Issued to your original payment method
🤕 Broken Toy? Not Cool.
If something arrives cracked, missing, or funky:
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Snap a photo and email us within 72 hours
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We’ll send a replacement or a refund — your call